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Frequently Asked Questions
Deposit - Neteller
Deposit - Skrill - Moneybookers
How can I contact you?                        
           What is an IBAN?                        
           What is a BIC/SWIFT?                        
           What is a CSC/CVC2/CVV2;                        
           Minimum deposit - withdrawal amount                        
           What card details do I need to enter?                        
           Do I need to enter my card details every time I make a transaction?                        
           I have requested a withdrawal, but now I want to return the money to my account.                        
           How safe are my details?                        
           What can I do when I forget my username or password?                        
           Why are some bets cancelled?                        
           How can I place a bet?                        
           When I try to place a bet, I get a message that I have exceeded the winning limit. How high is the winning limit?                        
           I placed a bet by accident. What can I do?                        
           How can I see whether my bet was accepted?                        
           What type of bets are there?                        
           How do System Bets work?                        
           I bet on a game that was postponed. What happens to my bet?                        
           My bet has not been settled yet. Why not?                        
           How do I place a live bet?                        
           Why can’t I place my live bet?                        
           How can I shorten the live bet placement process?                        
           Why do the odds keep changing?                        
           How can I delete picks from the bet slip?